Zentern Internships - Story K.K. Privacy Policy

Hello. We are Zentern Internships (part of Story K.K.).
Here's how we protect your data and respect your privacy.

Our role in your privacy

If you are a Zentern customer or subscriber, or just visiting our website, this policy applies to you.

Our responsibilities

If you are a registered Zentern customer or a visitor to our website we act as the "data controller" of personal data. This means we determine how and why your data are processed.

Your responsibilities
  • Read this Privacy Policy
  • If you are our customer, please also check the contracts - including the Data Processing Agreement and Terms & Conditions available upon request at hello@zenterninternships.com - between us: they may contain further details on how we collect and process your data.
  • If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy.

When and how we collect data

If you are only a visitor to our website, we might collect personal data before you request our services. We use Google Analytics to carry out site measurement.

Here’s when and how we do this:

DATA YOU GIVE
DATA 
WE COLLECT
ACTION

You request a demo of Bearer

We call you

You use Bearer

You receive emails from us

You chat with us for customer support

You opt-in to marketing messages

DATA YOU GIVE
DATA WE COLLECT
ACTION

You inquire through our contact form, online chat, phone or email.

We call you

You use our services

You receive emails from us

You chat with us for customer support

You opt-in to marketing messages

Types of data we collect

Your name, email address, address, phone, etc.

Contact details

We use Stripe or Wise (TransferWise) to collect payments.

Financial information

Name of university, year, major, etc.

Schools

In case you need any extra assistance, support or prescriptions.

Health Data

Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc.

Data that identifies you

Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.

Data on how you use Zentern
Read more

We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, data about your sexual life or orientation, and offences or alleged offences).

What about really sensitive data?

We do not target at children, and we do not knowingly collect any personal data from any person under 16 years of age.

What about children’s data?

How and why we use your data

Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:

Keeping Zentern Running

Login and authentication, processing payments.

Improving Bearer

Product analytics, heat mapping our site, testing features, and session replay.

Customer Support

Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.

Marketing Purposes

Sending you emails and messages about new features, products and services, and content.

Read more

Your privacy choices and rights

YOUR CHOICES

If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to start our services or process transactions without personal data.

You can choose not to provide us with personal data

You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use Zentern but certain services will not work effectively.

You can turn off cookies in your browser by changing its settings

You can opt out from marketing by emailing us at hello@zenterninternships.com.

You can ask us not to use your data for marketing
Your Rights

You can exercise your rights by sending us an email at hello@zenterninternships.com.

This includes the right to ask us supplementary information about:

  • The categories of data we’re processing
  • The purposes of data processing
  • The categories of third parties to whom the data may be disclosed
  • How long the data will be stored (or the criteria used to determine that period)

We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.

You have the right to access information we hold about you

You can object to us using your data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Zentern Internships service to you.

You have the right to make us correct any inaccurate personal data about you

You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Zentern Internships.

You have the right to be "forgotten" by us

How secure is the data we collect?

We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.

And please remember:

  • You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
  • You are responsible of your username and password: keep them secret and safe!
  • If you believe your privacy has been breached, please contact us immediately on hello@zenterninternships.com

How long do we store your data?

We will archive and stop actively using any personal identifiable information about you within 6 months from the last time you used Zentern Internships. We will delete your personal data from our archives no later than 6 years from the last time you used Zentern Internships or as agreed with you in a separate contract.

Third parties who process your data

To be able to create a better service for you, we partner with third parties who we believe are the best in their field at what they do.

When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the US are encrypted and generally consist of insensitive personal data.

Read more

Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:

Infrastructure
Amazon Web Services, Inc
Privacy Policy
Data collected or shared
  • Contact details
  • Metadata from your source code
  • Data that identifies you
Purpose

This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.

Place of processing

EU (Ireland)

SERVICE PROVIDER
Data collected or shared
Purpose
Place of processing

Amazon Web Services, Inc.

Privacy Policy
  • Contact details
  • Metadata from your source code
  • Data that identifies you

This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.

EEA (Ireland)

Service (by your request)
WorkOS, Inc.
Privacy Policy
Data collected or shared
  • Data that identifies you
Purpose

This enables users to authenticate via Single Sign-On.

Place of processing

US

SERVICE PROVIDER
Data collected or shared
Purpose
Place of processing

Partner Companies

Privacy Policy
  • Data that identifies you

This enables us to secure and guarantee your internship placement.

Japan

Communications
Intercom, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
  • Cookies
Purpose

We use this service for customer communications, user interaction and helpdesk assistance.

Place of processing

US

Outreach, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for customer communications.

Place of processing

US

Salesforce, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for customer communications, user interaction and helpdesk assistance.

Place of processing

US

Twilio, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • How you use Bearer
Purpose

We use this service for sending, storing and tracking emails.

Place of processing

US

SERVICE PROVIDER
Data collected or shared
Purpose
Place of processing

Calendly LLC

Privacy Policy
  • Contact details

We use this service to set up calls and meetings with customers.

Japan

  • Contact details
  • How you use Zentern

We use this service for customer communications, user interaction and helpdesk assistance.

Japan

  • Contact details
  • How you use Zentern

We use this service to check if our email has arrived and read.

Japan

Webflow, Inc.

Privacy Policy
  • Contact details

We use this service to build our website and our demo form.

Japan

Zapier, Inc.

Privacy Policy
  • Contact details

We use this service to automate tasks like sending emails.

Japan

Payments (Depending on your Payment Terms)
Stripe, Inc.
Privacy Policy
Data collected or shared
  • Contact details
  • Financial information
Purpose

This service processes payments for us.

Place of processing

EU & US

SERVICE PROVIDER
Data collected or shared
Purpose
Place of processing

Stripe, Inc. and Wise

Privacy Policy
  • Contact details
  • Financial information

This service processes payments for us.

EEA & US & Australia & Japan

Cookies

We don’t use cookies on visitors. We use Google Analytics to carry out our website measurement.

When you interact with Zentern Internships as a user, we (and these third parties) will issue cookies unless you adjust your browser settings to refuse them. These may be ‘session’ cookies, meaning they delete themselves when you leave Zentern Internships, or ‘persistent’ cookies which do not delete themselves and help us recognise you when you return so we can provide a tailored service.

Making this policy great

‍Please don’t make this the last time you read it as we will post any changes on this page.