frequently asked questions about the program

Frequently Asked Questions
Where in Japan are you located?

Our office is located in Tokyo. You can find us in a cool place called Toranomon (literally translated as the tiger's gate) which is one of Tokyo's business hubs. For example, Facebook is in the building in front of us, Kikkoman (famous soy sauce) is next to us and one of the oldest soba places in town is just around the corner! It gets better: Tokyo Tower and the famous Zojo-ji temple are just a short walk away! We also have awesome izakaya's (Japanese pubs), cafes and more so come hang out with us!

Who can apply? Is there an age limit?

Students and young professionals can apply. Our youngest intern was 15 years old and our oldest 36. We welcome everyone and you do not need to be enrolled in a university or college. (Parental consent needed for minors.)

Can I start anytime?

Yes, you can! We are flexible and can adjust the internship start date to your schedule. No need to rush or enter Japan before a certain date.

Can I join with a friend or partner?

Yes, that's not a problem. You both will receive a 5% discount on your program fee. Plus, you can share your accommodation and, in some cases, the same internship placement. What a great way to spend time with your bestie or loved one!

Can I bring my prescribed medicine?

Yes, please contact us for further details.

What companies do you work with?

Ranging from multinationals to start-ups, we work with both local and international companies in Japan.

What kind of internships in Japan do you offer?

Almost all kind of internships so please feel free to reach out to us for more details or check out our Vacancy Page.
We made sure most internship placements are in an international environment so you're not required to be fluent in Japanese.
The following internship fields are not available due to local laws and regulations: government/politics, health/medicine, construction or similar.  

Can I choose the location?

Yes, you can choose your internship location in Japan and we'll do our best to arrange your internship accordingly.

When should I apply?

Please apply as soon as you can to secure your spot in the program. We need at least 1 ~ 2 months in advance.

Do I need a visa?

Depending on your nationality and internship duration, different visas are applicable. We are able to provide visa assistance if required.

Are the internships paid?

Most internships are unpaid due to Japan's strict  visa regulations. Most companies do cover commuting and/or lunch expenses.

Do I need to be able to speak Japanese?

No, not at all! Most interns do not speak Japanese . We'll make sure your internship is in an international environment.

Can I pay in installments?

Yes, payment in installments is possible for internship durations of 13 weeks or longer. Please contact your internship coordinator if you'd like to choose this option.

What's the difference between the Application Fee and Program Fee and when do I pay?

The application fee activates your program application and is guarantee for us that you are committed to the program. To officially sign up we need your application form and fee.
The program fee is the remaining amount and will be charged when your interview and internship have been confirmed. Please see our How It Works Page for more info.

What happens if you can't find me a placement or the internship gets cancelled?

If Zentern is not able to set up an interview for you, you will be refunded. In case the company cancels your internship, we will find a replacement. If you decide to cancel or withdraw from the internship, there will be no refund.

What's your refund policy?

Application Fee -- You will be refunded this fee if Zentern is not able to set up an interview for you.

Program Fee -- If the company cancels and you decide to quit instead of letting Zentern find replacement, you will receive a 30% discount.
There are no refunds available when your internship has been confirmed and you decide to cancel.

What's your payment options?

Credit Card, Debit Card and Bank Transfer.

Can you arrange accommodation?

Yes, we arrange your accommodation in Japan! For more information, please see our Accommodation Page.

Do you arrange homestay?

While we do not not arrange homestays,  you are more than welcome to arrange one for yourself. If you need guidance, we're happy to share some resources!

What's a good budget to have for housing?

Private apartments -- from ¥90,000~
Private room in a shared house -- from ¥60,000~
Dorm room in a shared house -- from ¥40,000~

What happens if I don't like my place or want to move out?

In that case, let's find you a new place! You're able to move places during your stay in Japan.

Tell me more about insurance.

You must have a valid (travel) insurance before departing to Japan. We do offer insurances but it is usually much more expensive than if you get an extra (travel) insurance through your insurance company.